Health Records

OFFICE HOURS: Monday – Thursday: 8:00am to 5:00pm Friday: 8:00am to 3:00pm
AFTER-HOURS CRISIS SUPPORT & VICTIM ASSISTANCE: 303-615-9911

Health Records

All medical records at the Health Center at Auraria are kept secure and confidential, including submitted external records, administrative forms and immunizations data. The Health Center at Auraria maintains all patient records in an electronic medical record (EMR) according to the state and federal legal requirements through our Health Information Department.

Releasing your Protected Health Information (PHI)
 

The Health Center at Auraria adheres to the US Health Insurance Portability and Accountability Act of 1996  (HIPAA) which addresses the transfer of medical information. Most releases of medical information require the consent of the patient, except in instances outlined in the Notice of Privacy Practices. The Health Center at Auraria will not release PHI through unsecure internet-based methods, including unsecured email.

Requesting the Release of your Medical and Mental Health PHI
 
Patients may complete the Authorization for the Use or Disclosure of Protected Health Information to request the release of their medical or mental health records. In order to ensure safety and comply with HIPAA requirements, requests for mental health records to be released directly to patients must be approved by mental health providers and their supervisors. Requests for records will be processed in the order that they are received and may take up to 7 – 10 business days. The Health Center at Auraria may not be able to provide records immediately upon request. Please allow sufficient time for processing to ensure accuracy.

Charges for Copies of Medical Records

Upon authorized request, the Health Center at Auraria will release medical records at no charge for continuing care if sent directly to another provider or facility. Medical records released directly to patients or other non-care related entities will incur a fee at the following rate:

For paper records:

  • Pages 1 – 11 (no charge)
  • For 12 pages (base fee of $10.00)
  • Each page thereafter is $0.25 per page

Secure Email:

  • Free of charge
 
Advance Directives
 

Advance Directives are written instructions explaining your wishes about your medical treatment in the event that you are unable to make healthcare decisions for yourself. The Health Center at Auraria will accept the Advance Directive(s) of registered patients under our care. Any valid Advance Directive forms submitted to our office will become a part of your medical record and will be used in your care if the need arises. You may also bring your Advance Directive with you during your first visit

Additional information on Advance Directives are available online. If you have questions about initiating your own Advance Directive, please discuss this with the person you wish to make decisions on your behalf and contact a legal representative for counsel to discuss your needs.

Should you choose to complete an Advance Directive, once the form is completed and signed, photocopy the form and give it to the person you have appointed to make decisions on your behalf, your family, friends, healthcare providers and/or faith leaders so that the form is available in the event of an emergency.

Schedule an appointment

Call 303-615-9999 to schedule an appointment in advance.
Please note there is a failed appointment fee of up to $50.00 for missed appointments or short notice cancellations (less than 24 hours).